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Shipping and Returns
Shipping & Delivery
At Remember The Shirt, every shirt is made especially for you. We don't pull products off a warehouse shelf. Each order is printed and prepared after you place it.
A little extra care goes into every order, and we think it's worth the wait.
Shipping Rates
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FREE standard shipping on U.S. orders of $60 or more.
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$5.95 flat-rate shipping on U.S. orders under $60.
Processing & Delivery Times
Because our products are made to order, please allow time for production before shipping.
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Production: Typically 2–5 business days.
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Standard shipping: Typically 3–7 business days after production.
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Estimated total delivery: Approximately 5–12 business days.
These are estimates, not guaranteed delivery dates. Delivery times may vary during holidays, busy seasons, or due to carrier delays.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information when available, so you can follow your shirt's journey to your doorstep.
Multiple Items
Some products may be produced or shipped from different facilities. If you order multiple items, they may arrive in separate packages.
Don't worry — the rest of your order is still on its way.
Shipping Locations
We currently offer shipping within the United States.
Shipping Issues
If your package is delayed, missing, or arrives damaged, please contact us through our website's Contact Us page. We'll be happy to help investigate and work toward a resolution.
Returns & Exchanges
At Remember The Shirt, every item is made especially for you when you place your order. This allows us to offer unique destination-inspired apparel without mass-producing inventory.
We want you to love your purchase, and if something isn't right, we're here to help.
Because our products are made to order, we do not accept returns or exchanges for incorrect sizes, color preferences, or changes of mind.
Please review our size charts and product descriptions carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, we'll make it right.
Please contact us within 30 days of delivery and include:
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Your order number
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A brief description of the problem
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A clear photograph showing the issue
Once we've reviewed your request, we'll arrange a replacement or refund at no additional cost for eligible claims.
Lost Packages
If your order appears to be lost in transit, please contact us within 30 days of the estimated delivery date. We'll investigate and work toward an appropriate resolution.
Order Cancellations
Orders enter production shortly after being placed. If you need to cancel or change an order, please contact us immediately. We will do our best to accommodate your request before production begins, but changes and cancellations cannot be guaranteed.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Questions?
We're a small business, and customer satisfaction matters to us. If there's a problem with your order, please reach out through our website's Contact Us page.
Remember The Shirt
Destination Goods. Good Memories.
www.remembertheshirt.com
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